Help centre

How can we help?

DWC HUB is available to authorised DWC team members. Start with the quick answers below or contact the operations team.

LOGIN

I cannot sign in

Check that you are using the username or email from your invitation. An administrator can reset your password or send a new invitation.

WORKSHEETS

I cannot see my work

Only worksheets assigned to your account and company are shown. Ask the planner to confirm the worksheet assignment.

LOCATION

Maps or routing do not open

Allow location access when requested and confirm that Apple Maps or Google Maps is available on your device.

VISITS

I selected the wrong status

Contact your team leader or administrator. Visit history is retained to protect the accuracy of operational records.

Still need help?

Include your name, device and a short description. Do not send your password.

Email support