Legal

Terms of use

These terms apply to authorised users of DWC HUB.

1. Authorised business use

DWC HUB is provided for legitimate work carried out for DWC Property Care Ltd, D W Cleaners and their authorised operations. Access is personal, invite-only and may be withdrawn when it is no longer required.

2. Your account

You must keep your login details secure, use only your own account and report lost devices or suspected unauthorised access promptly. You must not attempt to access another company, team, user or restricted financial information without permission.

3. Accurate operational records

Job statuses, arrival and completion times, missed-visit reasons, notes, photos and documents must be accurate and work-related. Do not deliberately create duplicate, false or misleading records.

4. Location and device functions

Location, camera, maps and notifications may be used for routing, evidence, attendance, safety and operational communication. Device permissions remain subject to company policy and applicable law.

5. Messages and uploaded content

Do not upload unlawful, abusive, discriminatory, confidential or unrelated material. Customer information, photographs and documents must be handled only for authorised business purposes. Content may be reviewed or removed by administrators.

6. Availability and changes

We aim to keep DWC HUB reliable but cannot guarantee uninterrupted availability. Features may be changed to improve security, legal compliance or operations. Important work should not be left unsynchronised where the app indicates a connection problem.

7. Suspension and termination

Access may be suspended for security, misuse, employment or contractual reasons. Company records created through the platform may remain available to authorised administrators after an account is disabled.

8. Law and contact

These terms are governed by the laws of England and Wales. Questions can be sent to kamil@dwcpc.uk.